Job Descriptions - ENTERTAINMENT
ENTERTAINMENT
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CASINO
CASINO MANAGER CASINO HOST DEALER SLOT TECHNICIAN CASINO CASHIER |
Directs all the casino operations and associated activities throughout the vessel by either personally performing specific duties or through subordinate managers and supervisors. Directs the overall casino and gaming function onboard. Creates an entertaining gaming environment which intrigues, attracts and retains the attention of the guests. Oversees the assignment of duties, responsibilities and workstations of Casino employees, observes and evaluates employees and work procedures. Mentors, develops and provides on the job training to subordinates. The Casino Host’s major function is to own all aspects of strategic relationships with Casino VIP’s, and to drive additional incremental gaming revenue from these relationships. As a member of the casino marketing and operations team, you will be the first line of contact with High Value guests and act as an ambassador for the casino. Casino Hosts will Identify high value players, enroll players into Club Royale, builds relationships with new and current players, The ideal candidate for this position will possess inherent customer service skills, a passion for customer care, and a commitment to proactive service and recovery as necessary to engage and WOW our casino guests. Conducts all Casino gaming table games such as Blackjack, Dice, Roulette, Let It Ride, or Stud Poker and other related table games in the shipboard Casino by performing the following duties. Exchanges paper currency for playing chips or tokens, ensures wagers are placed before table gaming proceeds. Accurately maintains the handling of cards, dice, chips, money and other gaming equipment. Installs, services, adjusts and repairs coin-operated slot machines, currency changers, video arcade games and currency and coin-handling equipment located in the shipboard Casino by performing the following duties and responsibilities. The position is also responsible for maintaining and repairing signage and the computerized gym equipment. Adjusts slot machines, video games, coin-handling, card shuffling and all other machines and equipment following manufacturer's specifications, using hand and power tools. Conducts general maintenance and/or service on all machines and equipment. Prepares requisitions for parts, tools, equipment, etc. Fills machines with coins and test electrical and coin-handling systems. Examines defective machines to determine causes of malfunctions. Adjusts and repairs machines, replacing worn or defective electrical or mechanical parts, using hand tools, such and screwdrivers and pliers. The candidate should have two years cash handling experience in a customer contact position within the casino, hotel, banking or related industry. The candidate should also have the ability to count chips and paper currency quickly and accurately and should also be able to operate coin counters, chip mechanism, 10 key adding machine and related equipment. Responsibilities include (but not limited to):
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